My current credit card expired recently and I was issued a fresh card by the bank. An interesting thing about the new card was the it permitted contactless transactions. Call me paranoid but I was not very comfortable with the contactless feature. I asked the bank to switch off the feature but the bank declined.… Continue Reading
Online frauds are on the rise. Almost on a weekly basis, I hear new ways of customers being duped of their hard-earned money. Of late, the UPI frauds have been on the rise, where the fraudsters call/text you on one pretext or the other. You eventually end up installing malicious software on your phone or… Continue Reading
Do you use mobile wallets such as PayTM or PhonePe or Amazon Pay? If you do, then do you know the steps you should take if you figure out that there has been a fraudulent transaction using your wallet? What are your rights? What is your liability? Let’s find out. We had discussed about customer liability in… Continue Reading
So, you want to close your credit card. The reasons for closing a credit card may be many. You already hold other cards that provide you sufficient credit limit and you do not need another card. Or you are paying an annual fee for the card that you don’t need. Or you are fed up… Continue Reading
You take utmost care while using your credit card. You have never shared payment details with anyone. Despite exercising a lot of care, it may well happen that you may be at receiving end of a credit card fraud. What do you do in such a case? More importantly, what is your liability? Do you have… Continue Reading
Credit cards and debit cards provide a lot of convenience. You no longer have to carry currency notes to make any purchase. With so many online shopping portals around, you may not even have to leave confines of your home to make a purchase. However, credit and debit cards come with a lot of responsibility… Continue Reading